Call Center Customer Service Representative: 1-3 Years of Experience - Orlando, FL
Call Center Customer Service Representative | Entry-Level | Orlando, FL
Confidential Client – Industrial Equipment Industry
Starting at $40,000 + Benefits + Bonus Potential
On-site | Monday – Friday, 8:00 AM – 5:00 PM
Are you looking to launch your career with a stable, growing company? We are seeking an enthusiastic and reliable Call Center Customer Service Representative for our client’s Orlando location. This is a full-time, entry-level opportunity that offers career growth, a collaborative team environment, and the chance to learn key business operations—including some light warehouse support duties.
What You’ll Do
Customer Service Focus (Primary Responsibility)
- Accurately enter customer quotes and orders using our internal system
- Communicate with customers and suppliers to provide updates on order status
- Deliver a professional and friendly experience on every call
- Learn and use Salesforce ERP system and product catalog
Light Warehouse Support (Occasional Duties)
- Assist with pulling and packing customer orders
- Help with basic shipping and receiving tasks
- Conduct light inventory checks and cycle counts
- Contribute to a clean, organized workspace
Future Growth Opportunity
Training is provided in both customer service and inventory operations. Top performers are eligible for advancement into Level 2 Customer Service roles within 12–24 months.
What We’re Looking For
- 1–3 years of experience in a call center, retail, or customer service environment
- Strong communication and organizational skills
- A team player with a positive, can-do attitude
- Comfortable lifting up to 50 lbs when helping in the warehouse
- Quick learner with basic computer proficiency
Perks & Benefits
- Competitive salary ($40K+)
- Full benefits package
- 401(k) + profit sharing
- Supportive leadership and team
- Career development and training opportunities
Qualified candidates should send their resumes to [email protected]